1. 1. Introduction

Matki Farms (“we,” “us,” “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect
   • Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to, your name, email address, shipping address, and payment details.
   • Non-Personal Information: We may collect non-personal information, such as browser type, operating system, and IP address, to help us understand how our website is used.
2. How We Use Your Information
   • To Process Orders: We use your personal information to process and fulfill your orders, including sending order confirmations and shipping updates.
   • To Improve Our Services: We may use the information to understand customer preferences and improve our products and website.
   • To Communicate with You: We may use your contact information to respond to inquiries, provide customer support, and send promotional materials, if you have opted in to receive such communications.
3. Disclosure of Information
   • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These parties are bound by confidentiality agreements and are not allowed to use your information for other purposes.
   • Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
4. Security of Your Information
   We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
   We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us understand your preferences based on previous or current site activity, enabling us to provide improved services. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.
6. Your Rights and Choices
   • Access and Correction: You have the right to access and correct the personal information we hold about you.
   • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in these communications or by contacting us directly.
   • Data Deletion: You may request the deletion of your personal information from our records, subject to certain legal obligations.
7. Children’s Privacy
   Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it..
8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are encouraged to review this Privacy Policy periodically for any updates.